Whether you are a first-time visitor or returning to Casushi casino, this guide covers the essential features you need to know.
Before You Start
- Ensure you are at least 18 years old and gambling is legal in your jurisdiction.
- Have a valid email address and phone number for account verification.
- Prepare a government-issued ID (passport, driver’s license) for KYC checks.
- Choose a secure password – at least 8 characters with numbers and symbols.
- Decide on a payment method: debit/credit cards, e-wallets (Skrill, Neteller), or bank transfer.
Registration
- Click the “Sign Up” or “Register” button on the homepage.
- Fill in your personal details: full name, date of birth, email, and mobile number.
- Create a username and a strong password. Confirm the password.
- Select your preferred currency and enter your residential address.
- Accept the terms and conditions and confirm you are over 18.
- Submit the form and check your email for a verification link. Click it to activate your account.
- Complete the first deposit to claim any welcome bonus.
Calculating Your Bonus
Suppose the welcome offer is a 100% match bonus up to €200 plus 50 free spins. You deposit €100. The bonus amount is €100 (100% of deposit). The wagering requirement is 35x (bonus + deposit) = 35 × (100 + 100) = €7,000. If free spins winnings are €20, those are added to the bonus balance and also subject to 35x wagering. Total wagering target = 7,000 + (35 × 20) = 7,700. Each spin on a slot with 96% RTP contributes 100%. The expected loss per spin is 4% of bet. To clear wagering, you must place bets totaling €7,700. If average bet is €0.50, you need 7,700 / 0.5 = 15,400 spins. At 3 seconds per spin, that’s about 12.8 hours of play. Actual time may vary due to game speed and autoplay.
Banking & Payments
| Method | Min Deposit | Max Deposit | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €10,000 | 1–3 banking days | None |
| Skrill | €10 | €50,000 | Up to 24 hours | None |
| Neteller | €10 | €50,000 | Up to 24 hours | None |
| Bank Transfer | €20 | €100,000 | 3–7 banking days | May apply |
Licence & Player Protection
This online casino operates under a licence from the Government of Curacao. While Curacao-licensed casinos are legal for players in many regions, note that winnings may be subject to local income tax depending on your country of residence. Always check your local tax laws. The casino uses SSL encryption to protect your data and account. Random number generators are tested by independent auditors to ensure fair play. Responsible gambling tools include deposit limits, session timers, and self-exclusion options. For further assistance, contact the support team.
Support Guide
Below are common scenarios and how to resolve them:
- Forgot password: Click “Forgot Password” on the login page. Enter your email to receive a reset link.
- Deposit not credited: Wait 15 minutes, then refresh your account. If still missing, contact live chat with transaction ID.
- Withdrawal pending: First withdrawal may take up to 72 hours for verification. Subsequent withdrawals process faster.
- Game not loading: Clear your browser cache or try a different browser. Ensure Flash/HTML5 is enabled.
- Account locked: Contact support via email to verify identity and unlock. Provide a copy of your ID.
Need to Know
What is the minimum deposit amount?
The minimum deposit is €10 for most payment methods, except bank transfer where it is €20.
How long do withdrawals take?
E-wallet withdrawals are processed within 24 hours, credit cards take 1–3 days, and bank transfers 3–7 days.
Are there any fees for deposits or withdrawals?
No fees are charged by the casino, but your payment provider may apply their own charges.
Can I change my currency after registration?
No, the currency is selected during registration and cannot be changed later.
What is the wagering requirement for the welcome bonus?
The welcome bonus has a 35x wagering requirement on the bonus plus deposit amount.
Is the casino available on mobile?
Yes, the site is fully mobile-optimized and works on any smartphone or tablet browser.
How do I self-exclude?
Contact customer support or go to the responsible gambling section in your account settings to activate self-exclusion for a chosen period.
Pro Tips
Use responsible gambling tools to maintain control. Set a deposit limit before you start playing – this can be daily, weekly, or monthly. Use the session timer to receive a reminder after one hour of play. If you feel the need to take a break, activate self-exclusion for 24 hours to 6 weeks. Always treat gambling as entertainment, not a way to make money. Remember that the house always has an edge.
By following this guide, you will be well-prepared to enjoy a safe and informed experience. Good luck and play responsibly.